Kohl's reviews

3.4

54% would recommend to a friend

(20,278 total reviews)
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Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Sep 14, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work in the corporate office, its a great place to learn about the retail business from the ground up. The company is great with helping out organizations like Susan G. Komen.

Cons

The buying offices consist of 80% women, under 30. Atmosphere could feel like the movie "Mean Girls" if you were more focused on work than fitting in or did not start there straight out of college. Also, they give you the understanding that you have a shot at moving up from your position, until you see that they only tend to promote and focus on those that went to the colleges of universities that they recruit from. In my nearly 4 years, I only remember a handful of specialists being promoted to an analyst position. The remainder either quit or switched departments.

1.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

the discount was decent. I enjoyed most of my co-workers. Most of the customers were fairly pleasant to deal with. That's about it.

Cons

HORRIBLE management!! they do not know how to schedule people. I would consistently be out on for only 4 hours a week, then called in at the last minute because there was NEVER enough coverage on the floor. They would rather hire new people than give loyal employees hours. there is no communication, and when you try to resolve an issue you are ALWAYS passed off to someone else. The policies are so inconsistent - some people are allowed to get away wih murder, and I was fired for redeeming a $10 Kohl's cash a customer gave me. After THREE YEARS of service, I was treated like a common criminal. Management only cares about getting credit applications. I was miserable the whole time working there.

2.0
Apr 19, 2017
Recommend
CEO approval
Business Outlook

Pros

- Good place to start career - Learning opportunities - Relatively Stable

Cons

- Leadership does not listen to feedback - Overly political culture - Your work experience is determined by who likes you - Company claims to be all about development, but even if you develop and grow professionally, that definitely does not equal promotion - lower than average pay

Viewing 19 - 21 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.