Kohl's reviews

3.3

53% would recommend to a friend

(20,286 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are nice, pay is decent for retail, corporate seemed to care about quality of life

Cons

Retail is always difficult, higher ups always forcing us to push the credit card even when people said they would no longer shop there if they here of the card again

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There was a large ability to be able to move around positions and departments within the company. I was trusted with important work right off the bat.

Cons

Hard work and ambition are not always rewarded. Employees can end up with heavier workloads without additional compensation or promotion, even when taking on responsibilities beyond their role. Budget constraints and HR policies were often cited as reasons promotions or raises were delayed, regardless of performance. After raising concerns about workload and compensation, I experienced micromanagement and a reduction in creative freedom. Projects I had previously enjoyed were reassigned, and input was often questioned. Office and remote work policies were inconsistent. Some employees were exempt from in-office requirements after moving to the Chicago area during COVID, while others were expected to manage a heavy workload on-site, usually alone. Work-life balance could be difficult. Requests for flexibility or personal time for unforeseen events were sometimes met with scrutiny or strict monitoring. Management often created reasons for themselves to leave early or being unavailable, yet employees were still expected to take on their work or adhere strictly to office rules with no exceptions.

Viewing 208 - 210 of 20,286 Reviews

Glassdoor has 21,457 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.