Kohl's reviews

3.4

54% would recommend to a friend

(20,278 total reviews)
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Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Jan 30, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a last resort before becoming homeless. This job will allow you to get a paycheck to eat and cover some bills, thats about it. If you enjoy doing everything on your own, having management get the credit for it, and then not even be fairly compensated for the work, this is the place for you!!

Cons

The managers seem to love to sit in the office and do nothing at all. Really the only thing that the managers do consistently is mess up the store walk sheet which tells you the staff for the day and the back up duties. They can't even put the right names and times on there. They also find it very fun to cut cut cut payroll. Kind of a conflict of interest when you consider they get payroll bonuses for being under. Now you wonder how they have such low prices, they rip off the employee and smile while doing it. Thanks Kohls.

1.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

This company provides health, dental, and eye benefits, 401k benefits, and tuition reimbursement for both full and part-time employees, which is one of the best things the company has to offer. Not many companies offer benefits to their part-time workers, but Kohl's does. In addition, the employee discount is 10% off hardlines items (shoes, home goods, etc) and 15% off softlines (clothing, accessories). This may not sound like much, but these discounts are on top of sale prices and markdown prices, so it does add up. Scheduling is flexible if you are part-time.

Cons

Management is mediocre at best, and communication amongst the members of management, as well as communication between associates and management is unheard of. Management is full of empty promises that are never fufilled, and while there is plenty of room for advancement within each store, more often than not the promotions go to the most underqualified member of the team. While the jobs are simple and straightforward, training is overlooked. Employees are expected to follow "Kohl's Best Practices", but those rules and regulations are NEVER conveyed. Don't hold your breath if you desire praise or positive feedback for accomplishments or a job well-done. Good work is never rewarded. On the flip side, breaking the rules is never punished. You could kill someone and still keep your job. This is a lower-level retail job, so the types of people you get to work with are varied. The management is generally uneducated, and have limited job experience. While the company provides tuition reimbursement, management frowns upon anyone trying to further their education while they are employeed at the company (ironic?). Activites outside of work that might restrict your schedule--including family, school, or another job--are also frowned upon. This company is clueless about the meaning of work-life balance.

2.0
Sep 18, 2023

Micromanage A lot

Recommend
CEO approval
Business Outlook

Pros

> Weekly Pay is all that I can think of.

Cons

1) Whatever your job title is doesn’t matter, they are going to put you any and everywhere including the register. They don’t take in consideration that people apply for certain positions because they don’t want to be on the register. 2) When you are on the register they micromanage to the max, I’m guessing to make sure you are trying to get credit cards. I already knew how to use the register because I was returning. The lady kept walking up to the register asking the customers I already asked about the credit card and further upsetting them by keep asking, she is grabbing the bag trying to “help” bag stuff I’m in the process of bagging and she got the hint when I kept taking the bag away from her, like please leave me alone so I can do my job. What made me immediately resign was the manager, and I got the hint that they were going to schedule me to work every Saturday to work as a cashier, absolutely not; I didn’t apply to be a cashier! Especially, when there are a bunch of people on the floor that never goes to the registers when backup is called.

Viewing 25 - 27 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.