Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Oct 21, 2023

Awful company in an awful industry

Recommend
CEO approval
Business Outlook

Pros

Flexibility and the ability to request time off (within reason) online from home.

Cons

Does not pay a living wage and never schedules a full 40-hour work week, which means store is chronically and critically understaffed. Merchandise amasses in the stockroom, due to lack of associates available to move it to the floor. (You can't sell a product if customers don't know you have it or if you can't find it in the piles of boxes in the stockroom. This leads to "phantom stock-outs" and lost sales.) Training is a joke, with emphasis on how to be nice rather than how to competently do your job. There is a lot of video-only training that doesn't allow interaction. On-the-job training is truncated due to understaffing.

3.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Team building, salary and increases, benefits and 401k, bonuses, advancement opportunities and talent development. With the right team it is an amazing opportunity.

Cons

Short staffed High metric expectations High workload with low payroll to accommodate for it Constant communication and miscommunication changes Micromanagement from every area of the business.

4.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

I really like working at Kohl's Sephora because I can help and communicate with people and customers about a field I am interested in and have a large knowledge about. It feels so great seeing people buying beauty products that leave them more than satisfied and happy with their purchase. I truly enjoy how our passion for make-up and beauty brings us co-workers and customers together.

Cons

I disliked the management style a lot. We have faced some complications with recent changes that were hard to adjust to and it caused a lot of people to quit the job. I really enjoyed working with the people there but being left with only less than a few people who are also considering to quit working at Kohl's Sephora makes the job less enjoyable. Although I honesty enjoyed working at Sephora and I have a great enthusiasm and love for beauty, it is not a job I want to pursue permanently. I would like to go into the medical/dental field because that is truly the field I am attempting to pursue for the future.

Viewing 292 - 294 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.