Toxic environment with poor management and maintenance issues
Pros
There was none… everything was horrible
Cons
Based on my experience, Kokopelli Vacation Rentals has a very toxic work environment. Employees are frequently belittled, overworked, and undervalued, which appears to contribute to the high turnover rate. The company also appeared to have issues paying vendors in a timely manner, and vendors often struggled to receive compensation for their services. I also observed ongoing concerns regarding property maintenance. Many homes seemed to require repairs, and issues such as ants, moths, and other pests were recurring concerns. With staffing shortages and constant turnover, guests often struggled to receive timely assistance when problems arose. Customer concerns, whether large or small, did not always seem to receive adequate attention or resolution. Overall, I found both the employee experience and property management practices disappointing and would not recommend the company based on my experience.
