Kraken reviews

4.3

89% would recommend to a friend

(218 total reviews)

Amir Orad

90% approve of CEO

87% positive business outlook

Kraken has an employee rating of 4.3 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

218 reviews
4.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Very software engineering led, great for engineers - Huge opportunity for ownership - Lots of autonomy - Working on exciting problems in energy, perhaps one of the only companies it's possible to work on some of these problems at - The parent company, Octopus Energy Group, has been incredibly successful in a short space of time so there's a real feeling of momentum and growth

Cons

- Poor approach to pay, lack of transparency on bandings, below market rate pay & compensation, lack of clear progression, etc. - Processes stuck in a startup mentality which are struggling to scale to the size Kraken has become - No real HR, so this responsibility falls on managers; for an employee this can be great if your managers good, terrible if they're bad - Poor communication between senior management and the rest of the org which has gotten worse as the org has grown in size

5.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- It seems that everyone is bought into the Octopus vision and wants to make a different to the planet - There are some incredibly bright people here and the people I'm working with are really helpful and have given a lot of time to helping me understand the product - I've been given some massive customers to manage, so it's great to feel that confidence in me from my manager - Small things like free food, free hygiene products in the toilets, staff classes (yoga, painting etc.) and free Friday beer show that the company cares about its employees - The technology used here really is on another level to the competition, particularly Kraken - Friday Family Dinners (basically an all-company meeting on Fridays at 4pm) are always well attended, informative and generally very funny, as Greg likes to have a laugh and put people at ease - The offices are great and a lot of people work from them

Cons

- It's very minor, but as a non-technical person working in a tech company, the induction was a bit dev-heavy in parts (and therefore well over my head), but I passed on that feedback, so that may change in future.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Ambitious, supportive, genuinely striving to embody a 'no-blame' culture.

Cons

Growth ambitions lead to unskilled managers. Micromanagement. General chaos.

avatar
Kraken Response
1mo
Hi there, Thanks for taking the time to share your feedback. It's great to hear that you've experienced the supportive culture and no-blame mindset that we work hard to build at Kraken. Creating an environment where people feel trusted, supported and empowered to learn is incredibly important to us. We're also aware that there’s always room to improve. We're growing rapidly to meet increasing demand from our customers, and with that growth comes change, complexity and, at times, growing pains. While that can occasionally feel chaotic, we're committed to learning, adapting and improving as we scale. Developing exceptional leaders is also a key focus for us. We're investing in this through initiatives like our Leadership Development Programme (LDP), which helps managers build the skills, confidence and self-awareness needed to support their teams. As a business, we're learning together and continuously evolving how we lead, communicate and collaborate. If you'd like to discuss your experience in more detail, please feel free to reach out directly, share feedback through Officevibe, or use Your Voice in HiBob. Thanks again for your review and for helping us get better. Best, Susanna
Viewing 37 - 39 of 218 Reviews

Glassdoor has 243 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.