The compensation structure became outright demoralizing. Recruiters could generate hundreds of thousands of dollars in revenue for the company and still struggle to see meaningful commission checks because of the draw recovery system and constantly shifting payout structures. The “base salary” is essentially money you have to pay back before you can earn anything additional, and once you fall behind, the deficit rolls forward month after month until many recruiters feel financially trapped no matter how hard they work. Watching the company collect massive margins off individual contributors while recruiters themselves saw little proportional reward became one of the most frustrating parts of working there.
The culture is heavily KPI-obsessed to an unhealthy degree. Weekly metrics are tracked aggressively, and if you miss targets, your name ends up on internal lists discussed by management where you are expected to explain yourself and justify how you will “make up” the numbers the following week — even if you were out on approved PTO. Employees are treated more like spreadsheet entries than professionals.
Leadership turnover, repeated restructures, constant layoffs, and top-heavy management created an environment driven by pressure, politics, and fear rather than support or development. Burnout is normalized, overwork is expected, and morale continues to decline because upper management feels completely disconnected from the reality recruiters deal with every day.
