Work/life balance is horrible. Trying to get a day or two off here and there is next to impossible but management is able to leave early come in late and take days off whenever they feel like it. Benefits are horrible. Our Medical insurance has changed twice since being with LTCG, and the coverage is almost non existent. Starting to see constant mandatory overtime which is a bit off putting certainly during these times of COVID-19, we need all the time we can get with our families. Very high turnover rate, the Customer Service Reps that have been there have to put up and deal with new hires that come in every four months or so that are not properly trained for the job that we eventually have to pick up the slack for and do damage control behind. The job is becoming very exhausting to say the least. Every townhall we have the CEO and his minions are only there to talk about what a great company LTCG is and how the business is growing which is okay but certainly not enough talk about employee appreciation or incentives bonuses of any kind. I used to work for Transamerica Life Insurance Company and LTCG came in and took over the administration of the Long Term Care Division along with Transamerica employees. When I worked for Transamerica I actually didn't mind what I did I actually liked my job. There were yearly bonuses, quarterly incentives as well as monthly incentives all of which have been stripped from us now that we work for LTCG not by choice. I actually hate my job and it has become very stressful and LTCG simply has this we don't care about you attitude.
