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Lands' End

Engaged Employer

Lands' End Customer Service Representative CSR reviews

3.9

Be the first to recommend this company

(2 total reviews)
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Andrew McLean

Not enough data to show CEO approval

Ratings by category

3.0

Compensation and benefits

2.0

Work/Life balance

2.0

Senior management

1.0

Culture & values

1.0

Diversity & inclusion

1.0

Career opportunities

Ratings by demographic groups

Reviews by job title

2 reviews
2.0
Nov 5, 2022

Short term but not long term

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Pay is okay. Being allowed to dig up for OR.

Cons

No diversity. No culture. There is no work culture at all. The system they use is so old. They micromanage and spy on you all the time. Working here is lkke watching paint dry. Your shift is spent like a robot taking calls every second . As soon as one ends you’ll be taking another. You can’t work over 40 hours at all . They suck honestly

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Lands' End Response
3y
Thank you for taking the time to share your feedback. The experience you describe does not reflect the type of culture we strive to create, and for that we apologize. We are always working to improve and appreciate the suggestions you provided above.
Related searches: Lands' End Customer Service Representative (CSR) jobs | Lands' End Customer Service Representative (CSR) salaries | Lands' End benefits | Lands' End Customer Service Representative (CSR) interviews
Lands' End reviewsLands' End Customer Service Representative (CSR) reviews

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