Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
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Andrew McLean

68% approve of CEO

42% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
3.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Love the job and love the customers. This job teaches you all about customer service and retail as a whole.

Cons

They do not give raises. They tell you they do, but they don't. I was promised mine three months ago and yet here I am, still minimum wage, even though I have been there the longest of all employees at my location ... They do not promote from within, either. Hours vary a lot from week to week, but that's typical retail. The worst is the miscommunication between Sears and LE. Sears managers say one thing while LE says another. We are expected to abide by Sears' metrics. LE pays Sears workers to do our shipments, yet they mess everything up and we have to redo it.

5.0
Nov 21, 2014
Recommend
CEO approval
Business Outlook

Pros

-extremely flexible shifts, abiity to trade, give away, or trade shifts with other employees. -managers/leads honestly do care about the well being of their employees -best work environment ive ever seen. Id walk out into our break area to find raffles, "game days" or other activities at complete random. also free gym access, and a break for most shifts, no matter what (no more not getting a break because its "too busy") -you are part of a team where you have one person you can report to with any questions or concerns. -great pay

Cons

honestly, I'm happy with almost everything.

4.0
Sep 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers were amazing and the clothes are great and comfortable. No hard sell techniques. No drama. Phenomenal employee discounts!

Cons

Once Sears took over, the quality of the products went way down. The overall atmosphere changed. It was all about selling the most you can in the first customer visit instead of nurturing long time customer loyalty. Eventually the store closed.

Viewing 301 - 303 of 765 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.