Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 850 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 42% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 79 reviews)); "Flexible and laid back with good pay" ((in 41 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 30 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 29 reviews)); "Benefits are good" ((in 27 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 39 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses to speak of for several years." ((in 12 reviews)); "Upper management was terrible." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

4.0

Jan 18, 2026

FLEX EMPLOYEE- Good family atmosphere but a lot of position changes.

Leo internet customer service

Recommend

CEO approval

Business Outlook

Pros

•Good family feel •Employee engagement central •Ability to work and train remotely •Good incentives

Cons

•Leads change a lot •Encouragement to do job share without the ability to just get out if it isn't a good fit. •Flex employment can be hard to get enough hours.

Lands' End Response

4mo

Thank you for taking the time to share such thoughtful feedback and for your many years of service. We’re glad to hear you value the culture, employee engagement, remote flexibility, and incentives. We appreciate your perspective regarding leadership continuity, job share expectations, and flexible scheduling, as this feedback is important as we continue to evaluate how we support our employees and leaders. Thank you again for your contributions and continued commitment.

3.0

Jan 11, 2026

Lots of changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great clothing and loyal customers

Cons

Lots of changes, long hours and below average pay.

Lands' End Response

4mo

Thank you for sharing your feedback. We appreciate hearing what you value about our products and customers, as well as your perspective on hours and compensation. This input is important as we continue to evaluate and improve the employee experience.

3.0

Dec 17, 2025

It wasn’t bad

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Worked with mainly women and everyone was pretty nice

Cons

Not super organized, online & in store deals didn’t always match up

Lands' End Response

5mo

Thank you for taking the time to share your experience as a part time Sales Associate. We’re glad you felt supported by your team and appreciated the positive environment. We appreciate your feedback regarding our offers, as we’re always working to improve.

Viewing 325 - 327 of 765 Reviews

Jobs at Lands' End

Warehouse / Production - 2nd shift

Women's Fit Model - Size 6-8

Women's Fit Model - Extended Size

Designer - Accessories (Hybrid from NY)

Lands' End

Lands' End reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

FLEX EMPLOYEE- Good family atmosphere but a lot of position changes.

Lots of changes

It wasn’t bad

Jobs at Lands' End

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