Lands' End Business - still struggling in leadership, morale, retention of employees
Pros
Great company culture, most of the people are great and they to do good things. Lots of experienced employees who are loyal and hard working. Equally as many good ideas from those employees and there is a genuine desire to improve and get into the modern era in regards to technology, systems, processes, accountability, etc. The new CEO has a good vision and is a good fit culturally with Lands' End. Nice campus, great product, and good company story.
Cons
Sales management trying to turn LEBO into a Aramark, or Cintas and bring with it their east coast attitude and bulldozer style management into a midwest culture. Account Executives, Regional Sales Executives, National Account Managers, and other loyal employees not treated with respect. Top sales leaders have never sold in industry, or for Lands' End Business or spent time in the field to gain an understanding of what challenges are faced, and yet, make critical decisions about sales reps goals, quotas, etc from sitting in an office behind a desk. There is no direction given to reps, and sales strategies change every 6 months. Reps are not given a chance to ramp up as a new hire, and sales quotas are unrealistic. Very questionable HR practices and several pending lawsuits as a result. Base pay is poor, quotas are (still) unattainable, and commissions are VERY poor, not even industry standard, and turnover is well over 65% year in and year out. Anyone looking for a great sales job can find a better paying job both base salary-wise, commissions, perks, benefits, etc with thousands of other companies. I would not recommend any sales job as the commissions, and ability to make any money are very slim. This is a VERY tough industry to sell logo'd apparel too....most companies are going casual, and not interested in buying or forcing employees to wear uniforms. Morale for inside sales, field sales and national sales is very low. I have never worked at a place where no one can find good things to say about their job, upper management, their role, or outlook of their team. Sad to see loyalty, hard work, and dedication of top employees be forced out or leave for better jobs who respect them. Still stuck in the 1980's technology, and not interested in upgrades, or hiring quality/experienced people to install and/or implement. In short, it is a circus.