Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 77 reviews)); "Flexible and laid back with good pay" ((in 43 reviews)); "Great coworkers and team mates" ((in 28 reviews)); "Great culture and very inclusive." ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses to speak of for several years." ((in 13 reviews)); "Horrible upper management, no career growth" ((in 13 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

4.0

Jan 21, 2021

Solid Company W/ Growth Potential

Inventory planner

Recommend

CEO approval

Business Outlook

Pros

Great people and nice campus! Some great amenities (Gym, Coffee bar, Snack areas, break areas, etc).

Cons

Sometimes a heavy load of work thrust on few individuals making efficiency and productivity lower.

Lands' End Response

5y

Thank you for taking time to provide feedback. We appreciate your input and are happy to hear you’ve enjoyed our campus. We’d like to learn more about your experience and how we can improve. Please email us at employeefeedback@landsend.com.

5.0

Jan 11, 2021

Solid Pay, Mindless Work

Order filler

Recommend

CEO approval

Business Outlook

Pros

- The pay is better than any other job I've held as a student - Close to home - I worked with many people I knew - Very lenient on sick days/days off - Many different positions to choose from within company - Good company culture - they actually care for their employees wellbeing - They also gave me my first ever holiday bonus for working winter peak!

Cons

- Mindless, boring, tiring work - On your feet 8 hours a day, but that's just personally not my cup of tea - Work environment is within a warehouse, so my clothes would often get soiled by dust or dirt

Lands' End Response

5y

Thank you for taking time to write a thoughtful review. We value hearing about your personal experience and are dedicated to always improving the employee experience. We appreciate your feedback.

4.0

Dec 18, 2020

Landsend trimmer

Trimmer

Recommend

CEO approval

Business Outlook

Pros

Super flexible with hours Great pay

Cons

very monotones No benefits unless full time very strict. Meeting quotas, being on time, and watching over your shoulder

Viewing 535 - 537 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Men's Fit Model - Size Medium

Women's Fit Model - Extended Size

Lands' End

Lands' End reviews

Company ratings over time

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Solid Company W/ Growth Potential

Solid Pay, Mindless Work

Landsend trimmer

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