Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (765 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.1

      Compensation and benefits

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      765 reviews
      5.0
      Nov 9, 2017

      Great company with high focus on customers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, excellent facilities, genuine commitment to customers

      Cons

      Sometimes long hours but it's worth it if you enjoy what you're doing

      4.0
      Nov 1, 2017

      Shop Your Way Customer Care (Honest Review)

      Shop your way customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great pay for a call center position -Flexible schedule and usually managers worked around school schedule -Opportunity to pick up shifts and work more hours -Leads and and supervisors were very supportive if you didn't understand something. -Fast paced and great for college students

      Cons

      -Very repetitive calls. Easy but repetitive -Majority of the calls were negative (people call you if they have a problem) -Must be able to compartmentalize work from personal life - A 6-8 hour shift can be very tiring after talking to people all day. (be prepared to bring snacks and energy products) - Since Kmart and Sears are closing down all over the U.S. I can foresee that the "Shop Your Way Reward Program" will not be existing in the next 15-20 years. Do not plan to retire here.

      Viewing 595 - 597 of 765 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.