Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 850 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 58% of employees would recommend working at Lands' End to a friend and 41% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 85 reviews)); "Flexible and laid back with good pay" ((in 45 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 27 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews)); "Benefits are good" ((in 25 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 42 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "Horrible upper management, no career growth" ((in 13 reviews)); "No bonuses to speak of for several years." ((in 12 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

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Lands' End

Lands' End reviews

3.5

58% would recommend to a friend

(170 total reviews)

Charlie Cole

Not enough data to show CEO approval

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 5, 2026

Great Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance. I can get the days I need off and the hours I need. Also offer part timers dental and vision benefits. Pay is typical of sales where I live , so not great.

Cons

Nothing that I can think of

Lands' End Response

4mo

Thank you for the great review! We’re happy to hear you value the work life balance, scheduling flexibility, and benefits we offer, especially for part time team members. We appreciate you being part of our team and thank you for your continued contributions.

3.0

Jan 30, 2026

Mid

Sales associate

Recommend

CEO approval

Business Outlook

Pros

great discount, easy work, quality merch

Cons

the pay is low, you won't recieve high raise unless a manager

Lands' End Response

5mo

Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the work environment and employee discount. We appreciate your feedback regarding compensation and growth, as these are areas we regularly review as part of our ongoing efforts to support our employees.

4.0

Jan 18, 2026

FLEX EMPLOYEE- Good family atmosphere but a lot of position changes.

Leo internet customer service

Recommend

CEO approval

Business Outlook

Pros

•Good family feel •Employee engagement central •Ability to work and train remotely •Good incentives

Cons

•Leads change a lot •Encouragement to do job share without the ability to just get out if it isn't a good fit. •Flex employment can be hard to get enough hours.

Lands' End Response

5mo

Thank you for taking the time to share such thoughtful feedback and for your many years of service. We’re glad to hear you value the culture, employee engagement, remote flexibility, and incentives. We appreciate your perspective regarding leadership continuity, job share expectations, and flexible scheduling, as this feedback is important as we continue to evaluate how we support our employees and leaders. Thank you again for your contributions and continued commitment.

Viewing 4 - 6 of 170 Reviews

Jobs at Lands' End

Sales Associate

Middleton, WI

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Sales Assoc - Sample Sale

Middleton, WI

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Sr. Inventory Planner- Lands' End School Outfitters

Associate Inventory Planner- Lands' End School Outfitters

IT Support Technician