Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 82 reviews)); "Flexible and laid back with good pay" ((in 42 reviews)); "Great culture and very inclusive." ((in 29 reviews)); "Benefits are good" ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 39 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "No bonuses to speak of for several years." ((in 12 reviews)); "Lack of respect from upper management." ((in 12 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

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Lands' End

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

2.0

Feb 26, 2025

Toxic Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people on cross-functional teams, fairly competitive salary.

Cons

Poor leadership makes what should be a really fun job very painful. Difficult to move up in the organization because they don't like to promote from within. Not a lot of career growth opportunities for anyone below director level (travel, tradeshows, vendor visits, etc) In my time at the company we went through 5 CEOs. Brand lacks an identity so it's difficult to understand the customer they are trying to reach. Felt like we were constantly being asked to design for a customer they didn't have, without a marketing strategy to reach that customer, and in doing so the aging loyal customer would be turned off from the brand.

Lands' End Response

We appreciate that you took time to share your thoughts with us and would like to know more about your experience. Please email us at employeefeedback@landsend.com.

5.0

Feb 26, 2025

Great part time job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Land's End is an easy and fun part time job! Management is flexible with your schedule and the coworkers are enjoyable. It is a great store!

Cons

Customer traffic can be down on some days

Lands' End Response

Thank you for your five-star review! We are so happy you’re enjoying your time at Lands’ End.

1.0

Feb 26, 2025

Reviews

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good people, but bad pay

Cons

Awful pay, no PTO, Terrible boss

Lands' End Response

Thank you for taking the time to provide feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.

Viewing 64 - 66 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium