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      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      61% would recommend to a friend

      (766 total reviews)
      avatar

      Andrew McLean

      66% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      766 reviews
      1.0
      Jan 29, 2014

      Sears impact, employee turnover, and poor decision making being felt across the board

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      What was great is no longer; Customer Service is still king but unfortunately everything that stood behind it has been minimized greatly

      Cons

      Investment in people and technology are dismal, a direct impact of Sears (see Eddie Lampert). Culture is at rock bottom and nothing is being done to address it. Hiring and Promoting the wrong people. HR in general.

      2.0
      Jan 25, 2014

      Stressful and abusive.

      Art director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice architecture. The building itself is a pleasant place to work.

      Cons

      Stressful and abusive. The worse abuser, a SVP, was fired after one year on the job, but not before he did terrible damage to the company and to people working for him. I remember the day he addressed his dozen-or-so direct reports. He said, "Do you know why you're all so unhappy? It's because before I came, you were all incompetent but didn't know it. Now you are incompetent and you do know it. Knowing you're incompetent makes you unhappy."

      Viewing 688 - 690 of 766 Reviews
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      ReviewsLands' End reviews

      Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.