Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 81 reviews)); "Flexible and laid back with good pay" ((in 39 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 28 reviews)); "Great culture and very inclusive." ((in 27 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 25 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 42 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Horrible upper management, no career growth" ((in 13 reviews)); "No bonuses to speak of for several years." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

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Lands' End

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

1.0

Mar 12, 2013

Once a great company, now in steep decline

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Core group of people are committed, dedicated and truly care about the customer and other employees.

Cons

Sears ownership has increasingly had a negative impact on business and morale. Unrealistic financial goals leads to daily micro-management and unlimited promotions to move product. No bonuses even in a record profit year because bar was so high. Product has changed to be what LE designer's want to wear not what the customer wants. Benefits slowly declining to be "average" rather than a key selling point for working in remote area of Wisconsin.

2.0

Mar 12, 2013

Full of "Haves" and Have-Nots"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work, friendly, pro-active

Cons

New policies feel like they are taking out the brunt of the economy out on the hourly employees and lower paid people who try to live pay check to pay check. . Very difficult if not impossible to become a regular full time employee with benefits. Now with what all of management blames on Obamacare, they are cutting everyone hours so that you can NOT get get more than 29 hours in any one week Appears like they've hired more people to make sure 2013 averages result in no one getting enough hours to get benefits. They don't care how this change effects their front line. They send staff home 15 minutes early to save $4 in wages?

4.0

Feb 19, 2013

Brilliant brand and leadership

Le shop sales leader

Recommend

CEO approval

Business Outlook

Pros

Management actually cares about you and your success! Great work/life balance! Incredible support! Amazing product that the customer loves!

Cons

The shop within a store concept causes a crazy dotted line supervision battle between the store management and your LE district management. (Not difficult, just tough at times). The store side doesn't understand the LE operation.

Viewing 718 - 720 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Men's Fit Model - Size Medium

Women's Fit Model - Extended Size