Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (765 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      765 reviews
      3.0
      Nov 14, 2017

      Great base, no commissions to speak of

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great base salary and benefits. Lots of perks if you work in the HQ in Dodgeville, Wisconsin. Good quality products, solid reputation, iron clad return policy.

      Cons

      Still tied to Sears (in over 200 Sears retail locations). If you work remotely you are treated differently than the Dodgeville folks are. Management is out of touch and very slow to make decisions. Enormous employee turnover (specially in sales).

      4.0
      Sep 4, 2017

      Customer Care

      Customer care account services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers Shift giveaways, trades, pretty flexible scheduling Pays better than most everything else in the area

      Cons

      Required to work at least one weekend day (sat or sun) Lack of pay raises Won't hire at full time, must start part time. Takes FOREVER to get promoted to full time. Benefits (health, dental, vision) are very expensive for very poor coverage

      4.0
      Feb 1, 2017

      Customer Service Specialist

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company treats their employees in the same manner we are expected to treat the customer...with extraordinary care & service.

      Cons

      Because it's such a magnificent place to work, folks have been there 1,200 years (ok, a bit of hyperbole there) and it's darned near impossible to get in full-time.

      Viewing 280 - 282 of 765 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.