Unfortunately most of the people working there have a very selfish if not dictatorial attitude. They talk and act, as if Landstar is a heavenly made company, never wrong, unmistakable. They are always right; they are never wrong. When it comes for you to claim your right no matter how obvious it is that you are right, they treat you with a chauvinistic and selfish attitude that make you feel as if you are not a human being but a filthy slave of theirs.
If you want to take your problem to a higher ranking person in the hierarchy? Well, simply put: it is easier to schedule an interview with God Himself, than be successful in talk to someone who is above the employee you have a problem with...
Chain of command is as if it don't exist when it comes to ask for a supervisor to talk to. If someone has a problem that an employee there can't solve and he asks to see a supervisor, they tend to tell you a bunch of excuses in order to avoid you get in contact with their supervisor. Cheap excuses like "I 'll let him/her know for your issue" or "He/she will tell you the same thing I told you" (well let THEM say it to me...) or even worse excuses like "There is no supervisor here-I have no supervisor" are for breakfast. You have to FIGHT in order to prove the obvious and your right in this company.
The lack of respect and good manners they treat you with, the irony, the bullying and the inappropriate language, are just some of the characteristics that most of the employees use when you don't comply with what they say or what they try to impose you as "right".
They are a 2 speed company: they have favorite agents, favorite drivers, favorite employees. You don't belong to them, you are simply a number, another brick in the wall, a nobody.
