Laserfiche reviews

2.9

41% would recommend to a friend

(240 total reviews)
avatar

Karl Chan

40% approve of CEO

42% positive business outlook

Laserfiche has an employee rating of 2.9 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Laserfiche employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

240 reviews
3.0
Oct 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing 401k matching Deadlines are suggestions more than requirements Some teams have really smart people Pay isn't bad for the area

Cons

Upper management either lives in its own little bubble and/or is not very nice Limited career development opportunities unless you're placed on the right team A lot of people either don't care, or don't know what they're doing High turnover

4.0
Sep 1, 2016

Great opportunities out of college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and managers, making more and more of an effort to appeal to millennials (ping pong, summer beach parties, clubs etc), flexibility in your job position (opportunities for learning and advancement).

Cons

Family run company, CEO is much older as are most of C-level execs, and seem out of touch with the employees they manage. Turn over is REALLY high, always new folks coming in to pick up pieces. Approval processes take forever, but fortunately there's not much micromanagement asides from this. For being a cutting-edge software company, there is a big disconnect in new age tech company culture (think start-ups and google) that hr tries to push more of, but the company is ultimately run by old-school bosses who can only comply so far (no telecommuting except maybe 5 people in the office, minimum number of work holidays). They try, but this place ultimately becomes a stepping stone for a lot of employees.

4.0
May 14, 2016

Grow to Advance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm sure it varies by department, but my team gets to work independently. We have accountability through standup meetings, but nobody looks over our shoulders. We behave like professionals and we're treated as such. I really enjoy working with my coworkers- they're good and intelligent people, and it's easy to develop friendships that extend outside of work hours. A large variety of clubs, activities, and events. Any employee who's physically able can sail with the sailing team on the company's 35' sailboat. Yoga and dance instructors come teach classes on site. It's easy to start your own club if it doesn't already exist. Free lunch every day. The quality has been improving, and they're open to suggestions (as budget and logistics allow). Carne asada, pho, and Chick-Fil-A days are among my favorite. Every so often, there will be a themed lunch with fancier food. The Halloween lunch with costume and pumpkin carving contests is always popular. Management is accessible on a personal level at lunch and activities. A new hire can sit down for lunch next to the CEO and other executives without embarrassment. 100% 401(k) matching up to 15% of salary, full vesting in 6 years (20% each year). It's an additional incentive to stick around. 10 vacation days per year, 15 days after 2 years, 20 days after 5 years. This makes up for only 7 holidays per year. Vacation is capped at 30 days, because you're meant to use it. Free HMO. Work/life balance if that's what's important to you. If career advancement is more important, it's going to be less balanced. Some reviews have complained about certain executives. There was an organizational change in October 2015 that improved things for Sales and LF Consulting. The current CEO was named in October 2014 and seems to be more reasonable. Older reviews that mention fear of arbitrary embarrassment or firing were about the previous CEO.

Cons

Turnover feels high, perhaps in part because of the friendships with those who leave. A few are asked to leave because of drama or low performance. Many left due to problems improved by the October 2015 organizational change. Some high performers get lured away by exciting offers from startups or companies like Google, NASA's JPL, and SpaceX. Direct Sales may have high attrition due to the long sales cycle for big deals. Because of the turnover, workloads can be high. On the other hand, this can be an opportunity for those willing to step up to the plate. Relatively low entry-level starting salary in some departments- you may need to prove yourself before you get rewarded. The money follows increased responsibilities in the form of bonuses (unless you're commissioned) and/or raises. Some areas still lack structure- you may need to take initiative to figure things out and write the documentation. Lack of transparency/communication from executives. They plan strategy, but the big picture doesn't reach the lower levels. You usually only know the part of the puzzle that involves you. Some reviews mentioned difficulty in getting promoted. If you want to advance, here's some basic advice: 1. Learn basic politics and soft skills- It's a fact of corporate life (big corporations are worse: cutthroat and backstabby). Learn who's who: who can help you, who can hurt you, who has influence. Sit next to them at lunch, join the clubs they're in, get to know them, learn their perspective. Be friendly to everyone. Ask your boss what you need to do to advance. Make him/her look good to his/her boss. If you're a manager, make your team look good. 2. Get mentors and a sponsor- mentors are anyone who knows what you want to learn. They don't have to be "official" mentors. Get advice from successful peers and people who are where you want to be. A sponsor is someone high up (VP or up) who will give you opportunities or even groom you for succession. 3. Go the extra mile- you'll have to stand out to get a sponsor's attention and deliver to keep it (i.e., when your sponsor hands you the ball, don't drop it). Acting professionally (e.g., don't goof off) is just what's expected- you need to put in extra to stand out. If you're young and don't have family responsibilities, put work/life balance on hold to further your career. Take ownership of your work- stay later if that's what it takes to finish, actively follow up with people instead of passively waiting for them. Do more work to save other people work so it's easy for them to say yes. Don't just complain- propose a solution. Constantly add value- earn a hearing before expecting people to listen to your ideas. The money will eventually follow the responsibility. 4. Keep growing- if you're not learning, you're stagnating. Learn how the entire company works and how the departments fit together. Learn what other departments do and their perspectives, especially if you interact with them. If you want to advance, you also need to either be a technical expert or know how to manage people. Take courses, read books, listen to podcasts on leadership, your technical field, and the fields of those you interact with. Managing people takes practice, but learning about it can help.

Viewing 40 - 42 of 240 Reviews

Glassdoor has 250 Laserfiche reviews submitted anonymously by Laserfiche employees. Read employee reviews and ratings on Glassdoor to decide if Laserfiche is right for you.