Pros
Career acceleration you can feel. I started as a junior PM / scrum master and, through stretch programs and supportive leadership, grew into a principal program manager—there’s real headroom here if you’re hungry to learn and lead.
Mission with heart and results. Empowering individuals and small businesses to get legal work done more easily is energizing—and you can see your work translate to customer wins and business outcomes.
Cross‑functional playground. Program scope spans product, engineering, operations, legal, marketing, and data, so every week sharpens both systems thinking and stakeholder savvy.
Leaders who invest. My managers paired clear feedback with sponsorship and proactive action (thank you); opening doors to bigger bets, exec exposure, and measurable impact.
Healthy baseline for work–life balance. Peaks happen around launches and planning cycles, but the norm is sustainable and respectful of people’s time.
Pragmatic agile culture. Teams care about outcomes over ceremony, and retros aren’t just ritual—they drive real iteration and improvement. Great people here, always looking out for each other and I appreciate that.
Why I have stayed this past decade:
The mission has stayed motivating, my scope kept growing, there have been strong leaders to team with and I'm able to consistently connect my work with customer value and company outcomes—hard to beat that combo.
Cons
AKA level up opportunities for the eager:
Scaling adds friction. As the company grows, dependencies, old habits, processes and governance introduced a by previous senior leaders can slow decisions, inhibit alignment and limit follow-through.
Tooling and data. Portfolio visibility improves every quarter, but variance in adoption and metric definitions / meanings present opportunities.
