LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
3.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-the occasional work parties -I met a lot of great co-workers -the free bagels on Fridays that they may or may not still have -the free drink machine drinks (which I think they got rid of now) -the newer Glendale building that they moved into from Hollywood was nice -my direct supervisors and management were great--it's just a shame that management above them was less in touch with the work environment

Cons

-unless you started a few years ago when the company was in a growth mode, don't expect any promotions -if you come in as a temp or employment agency worker, they may tell you to expect to be made permanent within 3 months... but in reality I found out they usually wait a year to decide if they want to make you permanent. -more micromanagement than I've ever experienced in my life (such as getting a talking to from HR about clocking in 2 minutes late) -if you work in customer service on the phones, you will have to be ok with callers yelling at you to complain about issues with their orders that you have no control over -there used to be hour long lunch breaks when I was there, but now I heard that they cut them down to a 1/2 hour :( eesh -except for your few close co-workers, it's easy to feel like a number because they seem to just care about your stats and metrics but don't seem to care about how to better fix the order process so that customer complaints are lower. When they work order processors to a burn out level, it's no wonder that mistakes get made.

1.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I do believe that there are no pros to working for LZ unless you are only doing it for a short term.

Cons

Don't plan to have a family working here. The hours are long with the mandatory overtime, and the hours late into the night and Saturdays

5.0
Apr 1, 2014

Leading edge company in the legal services industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A challenging environment keeps you on your toes to do your best. Motivated managers and execs seek to achieve top performance marks from their customers and employees. Good working environment with a professional approach to HR. A work hard/play hard mindset.

Cons

Upward mobility limited in certain career tracks. Communication within the organization is often on a need to know basis.

Viewing 859 - 861 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.