Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 12% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 109 reviews)); "The people here are great and are like family" ((in 81 reviews)); "The pay is good and performance" ((in 41 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 27 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 16 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 25 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 12 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 11 reviews)); "Blatant favoritism" ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

5.0

May 22, 2024

Great Culture

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Everyone is really nice and respectful of each other. The mission is great. Lots of creativity and innovative thinking.

Cons

Company still has startup mindset, which is good, but some can find it challenging to navigate constant ambiguity.

LegalZoom Response

2y

We appreciate you for taking the time to provide us with your feedback. We welcome your thoughts and ideas.

5.0

May 20, 2024

One of the best companies I've worked for

Engineer

Recommend

CEO approval

Business Outlook

Pros

I can't recommend LegalZoom enough! As someone who's valued work-life balance for years, transitioning to a remote-first company has been a game-changer. But it's not just the flexibility that makes LegalZoom amazing. The benefits package is truly top-notch, the best I've seen in my 15+ year career. From health insurance to all the extra perks, they go above and beyond to take care of their employees. Beyond the benefits, the company culture is fantastic. Management is supportive and fosters growth. They genuinely care about your development and provide opportunities to learn and advance. Plus, the compensation is highly competitive, making LegalZoom a truly attractive place to work. If you're looking for a company that values its people and offers a fantastic work environment, look no further!

Cons

None that I can think of, in the 3 years working here.

LegalZoom Response

2y

We love to hear this! Thank you for taking the time to share.

1.0

May 17, 2024

Legalzoom

Customer care tier i

Recommend

CEO approval

Business Outlook

Pros

Good in between job to pay bills

Cons

Was a great company before the new CEO change. A company that started with culture but after ceo change culture has died at this company. If you want to get treated like another number this is the company to work for.

LegalZoom Response

2y

Thanks for your feedback and we wish you the best on your future endeavors.

Viewing 190 - 192 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Business Startup Specialist

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Great Culture

One of the best companies I've worked for

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