Does Lessen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lessen employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Lessen. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Lessen?

23% of Lessen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lessen 2.8 out of 5 for work life balance, 2.2 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Lessen?

Project Manager (12) , Director (6) , Field Project Manager (5) , Software Engineer (5) , Account Manager (4) , Account Representative (4) , Customer Service Representative (4) , Senior Software Engineer (4) , Customer Support Associate (3) , Manager (3) , Operations Manager (3) , Project Coordinator (3) , Project Supervisor (3) , Team Lead (3) , Business Analyst (2)

What are the pros of working at Lessen according to real employee reviews?

"Good pay" ((in 15 reviews)); "Good Benefits" ((in 14 reviews)); "Great people to work with in other departments" ((in 8 reviews)); "Work life balance is good" ((in 6 reviews)); "Pretty supportive culture and diverse set of employees." ((in 4 reviews))

What are the cons of working at Lessen according to real employee reviews?

"Frequent layoffs with lessen, stay away" ((in 17 reviews)); "Poor management tricked down." ((in 9 reviews)); "Upper management chaotic." ((in 8 reviews)); "4. CEO is absent and we never hear from him or see him and he never addresses the company and when he does he just tells us lies and makes excuses for why revenue is down." ((in 6 reviews)); "managers always having butts" ((in 5 reviews))

What are employees saying about Lessen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lessen layoffs and their outlook for job security at Lessen in 2026.

What are the top reviewed Lessen locations?

Chicago , Scottsdale , Phoenix , Dallas , Tampa , Atlanta , Seattle , Nashville , Orlando , Tempe , San Diego , Las Vegas , Bellingham , Fort Myers , Miami , Marietta , North Atlanta

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Lessen

Lessen reviews

2.2

23% would recommend to a friend

(43 total reviews)

Jay McKee

26% approve of CEO

14% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.8

Work/Life balance

2.5

Compensation and benefits

2.2

Culture & values

2.1

Career opportunities

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

Reviews about "Culture"

Return to all reviews

1.0

Apr 3, 2025

Not SMS Assist- I don’t see this place lasting long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None they changed the benefits to cover less Working from an office no one is in for no reason

Cons

I believe this company is going through financial hardship and with most companies are not transparent with employees. Several waves of layoffs, discussions of potential contract challenges that are causing financial burdens. I do not seee them lasting long since they took over sms Assist. The craziest part is lessen bought SMS but brought absolutely nothing to it because all of their avenues prior failed and are done. It is essential SMS with horrible management that gets pettier and pettier every single day. Very stressful and no help from management.

4.0

Oct 16, 2024

Chill Company

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

The tech stack is new

Cons

No mentorship in terms of career growth

5.0

Oct 4, 2024

SMS Assist was acquired by Lessen

System engineer

Recommend

CEO approval

Business Outlook

Pros

Very good company they treat their workers well. Pay and benefits are fair compared to market. CEO is very kind and improved the I.T. department after acquisition.

Cons

Is not fully remote but good life work balance and very good place to grow your career. IT team is very talented and more than willing to teach and show you how to become more resourceful. Rod and Rick are probably the smartest men I ever worked with and miss working with them.

Viewing 10 - 12 of 43 Reviews

Jobs at Lessen

Operations Support Coordinator

Customer Escalations Representative

VP, Customer Solutions & Business Impact

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Lessen

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Not SMS Assist- I don’t see this place lasting long

Chill Company

SMS Assist was acquired by Lessen

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