Liberty Mutual Insurance reviews

Formerly fully remote positions have now been made hybrid. I would not be surprised if more and more time in the office is required moving forward. Adjusters are overworked and have poor work/life balance but that seems to come with the role at any company.

1. Frequent reorganizations and layoffs every two years, causing instability. 2. Leadership lacks industry and practical work experience despite being academically smart. 3. No role clarity, leading to hidden accountability and responsibilities. 4. Absence of established processes and governance, resulting in constant reinvention without proper execution. 5. Bullying behavior at the senior leadership level creates a toxic work environment. 6. Capped raises for middle management (1%) despite excellent performance. 7. Significant technology debt that will take years to resolve. 8. Leaders lack understanding of claims, resulting in accuracy losses and regulatory risks. 9. Poor hiring practices with bias and no standards for leader positions. 10. Zero job security, contributing to general instability. 11. Lack of psychological safety, with a broken organizational culture. 12. Too many priorities, leading to a lack of focus and direction.