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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(3,003 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

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5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fair pay, good culture, good benifits

Cons

none I can think of

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Liberty Mutual Insurance Response
4mo
I'm glad you’re experiencing fair pay, great benefits, and a positive workplace culture. We appreciate your contribution and will keep focusing on supporting our people and strengthening the employee experience.
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive environment. Good work-life-balance. For the most part, senior engineers were happy to help juniors and had the capacity to do so. Good benefits and a stable, long-lasting company that's been doing well the past couple of years. Relatively good job security.

Cons

Pay is below market rate for software engineering. Some teams are short-staffed and stretched thin. Company culture seems to be worse following layoffs in 2023.

2.0
Feb 4, 2026

Terrible Leadership

Recommend
CEO approval
Business Outlook

Pros

good pay if your a good sales person and work alone

Cons

no ongoing training, managed through call center metrics vs customer service. supervisors are just messengers and no one takes any responsibility, always passing the buck. Never heard a single recorded call in 2 years due to excuses from leadership so no best practice calls. You are cut off from speaking to mgmt. They schedule a meeting with 100+ agents, deliver info, then leave 5 mins for questions and never respond. Would not recommend!

Viewing 46 - 48 of 3,003 Reviews

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