employer cover photo
employer logo
employer logo

Library Systems & Services

Is this your company?

Library Systems & Services reviews

3.4

55% would recommend to a friend

(143 total reviews)

Todd Frager

64% approve of CEO

64% positive business outlook

Library Systems & Services has an employee rating of 3.4 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Library Systems & Services employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

143 reviews
2.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Solid benefits with current deductible (currently $2000) covered by company. Great team at my location.

Cons

No room for advancement. Pay rate is below industry standard. Company has no feedback process and no feeling of HR advocacy. Policies and procedures are not clearly defined. Opportunity for staff training is one day a year and peer-taught. Workload steadily increases as library usage increases, yet no investment is made to help staff assist customers better/more efficiently. Patron usability comes secondary to back-end processes.

2.0
Sep 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Full benefits for full time employees. Managers who will, to the best of their ability, to try to accommodate their employees. Friendly and helpful staff members.

Cons

Poor training for new and continuing employees. Many employees work just below the 40 hours a week "full time" standard, ensuring they receive zero benefits. Pay rate and raise freezes. Not enough staffing to satisfy current workloads. Automation Dept. is slow, backlogged and communicates poorly. Basic company "feel" is reactive, not proactive.

Viewing 142 - 143 of 143 Reviews

Glassdoor has 156 Library Systems & Services reviews submitted anonymously by Library Systems & Services employees. Read employee reviews and ratings on Glassdoor to decide if Library Systems & Services is right for you.