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Life Extension

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Life Extension reviews

3.3

53% would recommend to a friend

(77 total reviews)

Paul Gilner

43% approve of CEO

55% positive business outlook

Reviews by job title

77 reviews

Reviews about "Compensation"

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3.0
Jun 13, 2013

Clinical Research Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus is good and opinions are granted

Cons

micromanagers, bad salary and horrible managment

1.0
Feb 22, 2013

Lots of potential sadly undermined by management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits included with positions Initial opportunity for considerable learning Some great colleagues with a true motivation for helping people and advancing medicine

Cons

Unfortunately, there really are so many cons to this organization. The dysfunctional tone is set at the very top with an inappropriately chosen CEO who, rather than being a visionary an innovator, relies on coercion, nepotism, deception, tyranny, and outdated business practices to 'rule' the company. Rather than encourage and reward individuals by helping them build careers, skills, and so forth, the company internal environment is such that individuals are stifled by unnecessary and ill-founded call-center type of rules and policies that are continuously shifting and purposely nebulous. In a way, this allows them to continually 'devalue' employee performance and find negative things to say about so many wonderfully qualified, skilled, and unique professionals. There truly are many people wanting to help society but unfortunately management has not learned the lesson of also valuing its health advisors and doctors that form the bedrock of its organization and are its most valuable asset to the public and to its bottom line. Eventually, all of the talented people with options leave and go onto better and bigger things as management has no interest in developing individuals' careers or even just more basically, creating a pleasant workplace for individuals to thrive vs. just stay alive. Having studied organizational behavior in graduate business school, the behavior here is just toxic. Very few individuals are happy and unfortunately the founders of the company are so detached with the day-to-day operations that they are clueless about what goes on a day to day basis. One would think that with the continual revolving door of advisors and doctors leaving that they would notice, but alas, that is not the case (or they don't care). Either way, the company cares about their perception to the consumer marketplace but very little about its own. In fact, they at times, go out of their way to stifle those currently there or that leave and strike it out on their own in integrative medicine. The insecurity, unprofessionalism, and lack of listening to their own feedback from employees is truly astounding and at the end of the day, very sad, as it makes this organization MUCH MUCH less than it could be.

4.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Very diverse work environment with lower than average attrition for a call center, although it is much more than that, which probably contributes to that "family feel". Like most places, this job is what you make of it. But, unlike most places if you want more and do more, you are recognized and often rewarded for it. One of the few places that still offer bonuses, 401K match, and paid benfits. I really enjoy my job, and often recommend it to others who are qualified and looking for a change from your average call center that often resembles your local high school parking lot after a football game...

Cons

QA can be unreasonable and it hurts overall moral. If the customer feels the call was good or bad they will act accordingly, regardless of what the internal scores are. Too much weight is placed on the score. We try to remember and add mandatory informaion and sound scripted and the customers disengage, so we both are missing potentially key details.

Viewing 73 - 75 of 77 Reviews

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