employer cover photo
employer logo
employer logo

Life Extension

Is this your company?

Life Extension reviews

3.3

53% would recommend to a friend

(213 total reviews)

Paul Gilner

43% approve of CEO

55% positive business outlook

Life Extension has an employee rating of 3.3 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Extension employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

213 reviews
1.0
Oct 31, 2024

Hell

Recommend
CEO approval
Business Outlook

Pros

Nothing that I am aware of.

Cons

Honestly I don’t know where to start. The pay is minimum wage, literally nothing for what you have to deal with. Job title is misleading as half the customers are abusing the line and call in about the most obscene topics. Practically no paid time off, have to work on weekends and holidays which is beyond ridiculous. Asking on a daily basis to take lunch or go on break is also ridiculous. Supervisors are not helpful, super nosey wondering about stuff they should not be interested in rather than focusing on how to make you happier and better at work. Also super negative. Personally I would have been better off with no supervisor. Health company yet snacks include donuts, chocolate and chips. Overall this job was a waste of my degree and the job postings online are false advertisement. You really have to be a special kind of person to work here for years. Get out while you still can.

2.0
Oct 29, 2024

Last Resort

Recommend
CEO approval
Business Outlook

Pros

You will have learned a lot and be able to say you provided health information that is more in-depth than many medical practitioners can go. Many talented and intelligent people in the company, who are all very kind and personable, A survivable short-term, last resort if you need a job in the industry and can leave within a few months

Cons

The turnover rate is crazy high, although when you ask why they recruit so frequently HR will say "we are growing very quickly". They will not tell you that pay is pennies compared to the mental workload. As I said, you will be giving information that customers say they don't even get to discuss with their doctor. However, you are not paid in a way that reflects this. Don't join this company as a Wellness Specialist unless you absolutely have to. You'll be killing yourself and your self esteem for barely above minimum wage. You are also not given adequate break times overall or at least set breaks between calls to recover from mental fatigue. You are glued to the chair and given measly breaks that are just long enough to not go insane. They will burn you out with call after call to the point you are mentally exhausted every day. Some customers have unrealistic expectations, little patience, and feel entitled. The company does not mind burning out employees so long as customers are happy, even customers who don't spend a dime (which defeats the purpose of the wellness call to supplement purchase pipeline). They will do nothing about wasteful customers who are abusive and ask PhD level questions without spending any money. Your self respect will be in the gutter as well as your energy, since they will also make you work holidays. They also scan calls and shift the bar so that it is nearly impossible to get a perfect score, even if you handled the call in a way that has no practical flaws and encouraged the customer to trust the company and spend more money. They do this so they don't have to give you as big a raise. Some grading criteria are largely subjective or irrelevant to the customer. When you do something right, they find a way it could've been even more right. Growth opportunities are sparse

Viewing 25 - 27 of 213 Reviews

Glassdoor has 216 Life Extension reviews submitted anonymously by Life Extension employees. Read employee reviews and ratings on Glassdoor to decide if Life Extension is right for you.