Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

48% approve of CEO

45% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
5.0
Apr 20, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits are a fair price they offer everything from medical, dental, vision and life. The bonus structure is great if you work hard and take pride in your job you will be rewarded for it. Upper management is extremely approachable if you ever need to talk to them about anything they always have an open door policy. The job in its entirety is all around excellent.

Cons

Upper management/executives need to communicate more when it comes to changing policies and system updates. Store closings on Christmas eve and some summer holidays because there is not much foot traffic in the store offices those days.

avatar
Life Storage Response
10y
We appreciate your positive comments and ongoing commitment to providing a best-in-class experience for our customers and a great work environment for our team. Having a positive and transparent environment is important at LifeStorage, thank you for your feedback on this as we’re committed to providing and utilizing internal communications channels to ensure we’re providing timely updates to our associates. Thank you again!
1.0
Apr 5, 2016

Steer clear

Recommend
CEO approval
Business Outlook

Pros

Other store personnel can be very helpful.

Cons

Low ball pay. When I was "promoted" from associate manager to store manager they paid me a dollar an hour less than the advertised rate of pay claiming "the ad shouldn't have said that, our shareholders would flip". Unreasonable standards from some area managers. They block all inbound emails and internet making doing business very difficult.

4.0
Mar 10, 2016

LifeStorage

Recommend
CEO approval
Business Outlook

Pros

LifeStorage is a great company to work for. There is room for growth and they have an outstanding team!

Cons

I don't have any complaints at all!

avatar
Life Storage Response
10y
We appreciate your positive comments and ongoing commitment to providing a best-in-class experience for our customers and a great work environment for our team. Thanks for the feedback!
Viewing 364 - 366 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.