Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

398 reviews
2.0
Sep 6, 2012

Horrible work environment

Recommend
CEO approval
Business Outlook

Pros

Decent hours. Good vacation time

Cons

Very political. I worked as an associate manager at one of the store locations and you have no rights whatsoever. Manager gets credit for everything while associates who did all the work get nothing. But when something goes inadvertently wrong, it is automatically the associate manager's fault. It is all about who likes you and not on the good work that you do. Good work does not get recognized and upper management and corporate will always side with the manager. Always....the associate is always wrong. Your bonus is dictated by how much they like you, not by the actual work you do...hence the manager usually takes 85% of the bonus in my experience. To get ahead in the company one needs to be a suck up to upper management. If you don't do this you will get nowhere. High turnover rate. I was hired during an acquisition and had at least 10 other new hires along with me to work at the stores. By the time I left I was the only new hire employee left as many of the individuals did the smart thing and quit or they didn't kiss up to upper management and got let go. Many people have come and gone during my year there and everyone has bad things to say about the work environment. Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month) Non competitive pay. Other storage companies pay much better. I would never work for this company again and wouldn't want anyone I care about working here. Horrible corrupt people that take credit for everything, make the innocent person(s) look incompetent and the unhealthy work environment promotes animosity towards others. AVOID!

2.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

It's a day job great for parents. A set schedule and lunch. It can be fun if you manage your time properly. If you have a manager that you get along with it can be heaven. But good communication is essential here.

Cons

God help you if you and your manager don't get along. Associate managers have no support whatsoever as far as you're concerned the manager is sovran. My area manager told me on my first day of training if I can solve a problem do so myself don't call him unless it's absolutely necessary. On a day to day my manager uses profanity and acts inappropriate at work. My training was terrible and confusing they basically handed me a book and said do you know it yet?

4.0
Aug 22, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Good environvment and great company to start

Cons

Long hours and lack of growth inside of the company

Viewing 391 - 393 of 398 Reviews

Glassdoor has 402 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.