Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Customer Care Representative (7) , Project Manager (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 16 reviews)); "Great work life balance at this place" ((in 13 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 7 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Quarterly Bonus really was not worth the hassle." ((in 12 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 6 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

4.0

Mar 8, 2025

Good pay

Project manager

Recommend

CEO approval

Business Outlook

Pros

Light work loads Stress free days

Cons

Minimal opportunity for growth in the business structure

1.0

Dec 22, 2024

Easy computer work, unrealistic expectations

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are solid. I was able to use them right away.

Cons

Pay is an insult for an assistant manager role. Incredibly low compared to other assistant manager jobs. Be prepared to take care of every single nook and cranny all by yourself up to twice a week. Some places they have you alone every day. Be prepared to also travel to other stores REGULARLY because they only staff 2 people per location. Also be prepared to do an overwhelming amount of maintenance regularly because hiring a maintenance team is too difficult apparently. Be judged heavily if you don't scam your customers to buy buy and insurance plan even though you "aren't and insurance company" (they will repeat that forever) if something breaks (which it will) have fun dealing with upset customers for 3-30 business days while you wait for the company to eventually get around to getting somone out there to fix it.

5.0

Dec 12, 2024

Great company to work for

Store manager

Recommend

CEO approval

Business Outlook

Pros

I have been with this company for about 11 years I worked for treasure island then uncle bobs followed by Life storage & now Extra space working for a new company can sometimes be scary Extra space has made the merger so easy & everyone who works for the company has been so helpful. I have never worked for a company where your DM really cares about you, you are out sick he is checking on you have a family emergency he is making sure everything is ok. My Co-workers are great too, I have never used all my vacation time ever this company makes it possible to do so there is always coverage as family is important to them....Thank you Extra space for helping me get the time I need with my family & loved ones.

Cons

Honestly do not have any with company itself. Only with Insurance If someone is storing a car in a covered space NCC & they have insurance it should not count towards your CPP ( as we are trying to reach goals)

Viewing 7 - 9 of 398 Reviews

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