Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 23 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 13 reviews)); "Great work life balance at this place" ((in 12 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 8 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Poor upper management." ((in 24 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Quarterly Bonus really was not worth the hassle." ((in 13 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 10 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

1.0

Nov 23, 2020

Brookwood Properties

Associate store manager

Recommend

CEO approval

Business Outlook

Pros

Not a difficult or stressful job by any means.

Cons

Low Pay, Dead End, Puts your business integrity in jeopardy just to sell 3rd party insurance. Facilities are severely neglected(mold, mice, broken doors). Brookwood Properties does not take care of their Life Storage facilities. Work Life Balance.

3.0

Nov 20, 2020

Not good but not terrible

Store manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay depending on how busy your store is. There's always someone to call if you have questions. Lead and Area Managers are involved and helpful. They also value hard work and initiative. Benefits are okay. Good experience for your resume.

Cons

They seem to lie about the position. The job is supposed to be 40hrs in a 5 day workweek, but I've been working 6 days a week and working overtime because they're understaffed and won't hire anyone. Being understaffed also means that you'll be dealing with unhappy customers when you're required to work other locations that need coverage. You could also be hired as a store manager but when you start they'll tell you that you're a "floater" and require you to drive to different locations all over the area every day of the week. It could be over an hour commute some days. Despite the title being "Store Manager" you probably won't be managing anyone unless you've got a big store that requires more than one employee. You'll likely be working alone maintaining a large property. If you're serious about a career in management like me, this is a good stepping stone but not somewhere to stay.

4.0

Jun 18, 2020

Good Company

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Great training program. Friendly employees & managers. Our area manager is great- shares all information, listens & follows through.

Cons

Low pay, benefits are a bit pricey

Viewing 91 - 93 of 399 Reviews

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