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      Life Storage

      Part of Extra Space Storage

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      Life Storage reviews

      3.5

      58% would recommend to a friend

      (399 total reviews)

      Joseph Saffire

      48% approve of CEO

      45% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      399 reviews
      4.0
      Mar 8, 2019

      Better than most retail

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at your own pace. Some days are really laid back. Bonuses.

      Cons

      Some Saturdays are mandatory. I feel pay should be higher for such legal matters.

      4.0
      Feb 6, 2019

      Customer care rep

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great base pay, very good call center job. All incoming calls. Rarely will you ever have calls in Q most of the time u have at least 5 minutes before calls. Great benefits. It is quite a good deal. Company overall is great. They have it down to a science.

      Cons

      Not alot of upward movement. Even if you are top closer every month your wont be making more than 60,000, if your looking for more. Say they care about top closers. But their is defiantly favoritism to people who dont pull their load, just Like anywhere else you could work. My main complaint is the way I was let go. I felt as if there was no due process, never had a meeting really with anyone, i was expecting one. Even though it was suppose to go to HR, HR never called me, just my boss. Felt like they were looking for a reason to let me go. They fired me the day after Christmas. After i worked both Christmas day and Christmas eve for them. That was nice.

      2.0
      Jan 12, 2019

      Wasn't taken serious at all.

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very flexible with scheduling and very helpful if you call another store for help

      Cons

      Manager not only micromanaged ,but rolledhis eyes and also ignored me. I asked to rewatch training videos ...he said no! Health benefits are poor quality, having to constantly work at stores far away and not paid mileage. Quarterly Bonus really was not worth the hassle.

      Viewing 247 - 249 of 399 Reviews
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      ReviewsLife Storage reviews

      Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.