Life Time Opérateur reviews

3.2

24% would recommend to a friend

(134 total reviews)
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Bahram Akradi

22% approve of CEO

26% positive business outlook

Operations employees have rated Life Time with 3.2 out of 5 stars, based on 134 company reviews on Glassdoor. This indicates that most Operations professionals have a good working experience there. Life Time is rated in line with the average (within 1 standard deviation) by Operations professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

134 reviews
2.0
Aug 12, 2025

Save yourself

Recommend
CEO approval
Business Outlook

Pros

The members are great! Yes, some look down on the cleaning crew, but most appreciate the hard work and effort. Overall, the operations crew is fun! We have all bonded and created a strong foundation within the supervisors and operations team. And overall, the job is manageable. If you don't care about how much you make and don't care about the occasional turd in the shower, it's not a bad job.

Cons

The leadership is some of the worst leadership I've ever experienced. Leadership, managers, the ones who oversee the supervisors and team members are so caught up in themselves, and never help, this is why the team had created a strong foundation underneath it all. Communication between management and the crew is nonexistent. The dedication to the teams success is laughable. We never see management and when we do, it's to either be told how little we do, how poorly someone else is doing, or they show up just to take up space and get in the way long enough to remind the crew, they're there. Even when management put themselves on the schedule to show they're gonna help out, they disappear or just don't show up. And, both the assistant and manager affirms so little time in the building, the supervisors have to run the show, ALL THE TIME. Oh, and last but not least, the hourly pay is so minimal, even as a supervisor, you can't make a living off of it. Also, because you're part of the cleaning crew, you are every other employees maid too. Because the operations leadership team, the managers, disrespect the team so much, so does everyone else.

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Life Time Response
11mo
Thank you for sharing this review, we appreciate you taking the time to share this feedback although we are sorry to hear the concerns you mentioned around management. We encourage you to reach out to our Employee Relations team so we can work to find a solution and investigate this further.
1.0
Jun 4, 2025

Management swap

Recommend
CEO approval
Business Outlook

Pros

-Free membership -was an amazing job the first year -tasks were to the point and simple to complete -yes physically tolling but it was a great team

Cons

-once management changed, everything was awful -if you wanted to book a day off, it likely wouldn’t get approved - raises were given based on favouritism not seniority of time working there or work ethic -The most toxic thing I had ever been apart of

4.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

nice people and you get a free membership

Cons

lots of standing and understaffed on weekends

Viewing 10 - 12 of 134 Reviews

Glassdoor has 7,936 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.