They bend every rule in the book to pay the employees as little as possible and not get legal action taken against them.
They expect you to have no life outside of work.
All they care about is money, They preach about how its a Results Based Culture for the client when in reality its a Revenue Based Culture because all that they talk about in meetings is how to increase revenue instead of how each trainers clients are progressing.
They put you through a 40 hour certification before you start your first day as a trainer and instead of teaching you training techniques and ways make you a better trainer they spend the entire 40 hours going over what to say to members to get them to buy things from you
They will hire a "trainer" who can't even teach something as simple as proper squat form as long as they can sell
Have mandatory meetings 3x a week and do not pay you for them
You work in 100% commission so if you are not training you are not being paid yet they require you to work a 9 hour shift and expect you to clean the building when you are not training and pay you 0$ for it and you get in trouble if you are not cleaning
You get PTO but if you want to take off for the holidays you must put in for it months before or you wont get it and if you don't get it you lose it they will not carry it over or pay you out for it
They put so much pressure on you to sell that you become as inconsiderate as the CEO is and will do anything to make a sale even if its convince a member to buy a product they do not really need because if they don't buy anything you don't get paid and will not hit your quota..(so much for it being all about the member)
They have countless amounts of online training they require you to do that are completely pointless and they do not pay you to complete them if you are a Trainer or Sales Adviser
You are pressured by management to participate in the club events, classes, and training on your non working hours so on top of the ungodly amount hours they make you work they expect you to spend your free time taking a class or "getting involved" in their events that they hold that they will still make you pay for.
Ive never been at a job where the turnover rate was so high that an entire department had a whole new staff within a month.
The Facility Operations staff is ridiculously understaffed and under paid for the amount of work they do as well as the type of work they are expected to do. They are also treated like worthless garbage by the other Team members who make them do anything and everything just because they are to lazy to do it themselves.
If you have no family, friends, personal life, or bills to pay, and if you like being treated like you're worthless this is a great job for you....good luck
