Compensation is a joke. PT and sales works on 100 % commission, so we are practically forced, and often encouraged to mislead clients. For example, we are forced to sell metabolic testing (cardio and calorie points) when our equipment does not work, and management knows this. In addition, we offer an assessment called a Risk Point, where a phlebotomist comes in to draw blood. Seriously? We are telling clients to have their blood drawn at a gym. That's just crazy, not to mention unhygenic. I have no idea why LTF feels they need to do more than just be a good gym with good trainers. We are essentially forced to scam people, and if you don't scam clients, then you won't make a paycheck. It's all about the bottom line.
When I first started working for the company in January 2008, it took 6 weeks before we got our first paychecks, due to an internal "glitch" in the payroll system. It has taken me over 4 months for my paid time off to be approved. What all this comes down to is that if you work for a department that works completely on commission, management doesn't care at all about making your job easier (approving your PTO, returning customer service calls, etc) because if it doesn't make them money, they don't do it.
