Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

5.0

Jun 23, 2021

Professional and Friendly Environment

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to advance.

Cons

None that I have encountered yet.

Lighthouse Credit Union Response

5y

Thank you sharing your feedback. We are glad to hear you’re enjoying our workplace. We are committed to continually enhancing the employee experience and focused on being a best place to work.

5.0

May 6, 2021

Great place to work

Mortgage underwriter

Recommend

CEO approval

Business Outlook

Pros

The benefits are good, the people are great, they want to see their employees happy and succeeding, hard work gets rewarded. Management is approachable, they listen, they're easy to talk to and they're willing to help.

Cons

The only downside is straight PTO time. I liked things better when there was vacation time as well as sick time, but I feel that's the only downside; NECU is doing great!

Lighthouse Credit Union Response

5y

Thank you for taking the time to share your experience working at Northeast Credit Union. We're very happy to hear you are enjoying our workplace and have found Northeast Credit Union to be the right career fit for you!

4.0

May 3, 2021

Great Place to Work

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, Great hours, Management willing to work with your schedule, Decent benefits.

Cons

Cold calls. There's no need for that.

Lighthouse Credit Union Response

4y

Thank you for taking the time to write your review. We are happy to hear you found Northeast Credit Union to be a great place to work. We are always open to employee feedback and appreciate you sharing your advice for our management team.

Viewing 52 - 54 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Executive Assistant to Senior Management

PR & Communications Specialist