Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 9 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 4 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 4 reviews)); "Staring pay could be better" ((in 3 reviews)); "you get an error and they confiscate your bonus payout.. training is inconsistent across departments, so you are told one thing, and then another team tells you its wrong." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

1.0

Feb 18, 2026

Run while you can

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were fine. Hybrid work is nice.

Cons

Just the most fake and toxic team to be on. My life here is so stressful that I developed severe anxiety which I never had before this job and now have to take a medication for as it messed up my nervous system so bad. If you sometimes get “Sunday Scaries” at your job, mine are on full blast; I start feeling that on Saturday morning every week because I dread going back so much to the point where I can’t enjoy my weekend at all and just spend it searching for a new job so I can escape. Full of bullying, toxicity and fake, trying to hard corporate conversations that go round in circles. If you love kissing up to be favored, you might like it here because for some reason this company has more of that than anywhere I’ve ever worked. I’m not in one of the branches so I’m not sure how that is, this is the corporate office. Maybe there are some good teams here but mine is the worst thing I have ever experienced and has damaged my mental health so bad. Just look elsewhere, help yourself out.

Lighthouse Credit Union Response

3mo

Thank you for your feedback. We recognize that leadership effectiveness and consistency are critical to both employee experience and organizational success. We take concerns like this seriously and are actively working to strengthen alignment, communication, and accountability across our leadership team. We are committed to holding our leaders accountable to our values and to the experience we want for our team members. While we can’t address specific situations here, we encourage our team members to share feedback directly with their HR Business Partner so we can better understand concerns and continue to improve.

2.0

Nov 1, 2025

Sweatshop

Payment resolution specialist

Recommend

CEO approval

Business Outlook

Pros

WFH flexible hours/will work with you if you have to move etc They seem to be working on improvements

Cons

California minimum wage. Great bridge career if you are a collector but not realistic for long term collections. no commissions, OT, and yearly raise is a joke. (i got a 40 cent raise last year) Non existent training plus high expectations equals loads of stress but more focused on "members" than they are their own employees - who also happen to be members as well

4.0

Oct 13, 2025

Solid company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company Cares about people Relatively good upward mobility

Cons

Lack of long term vision Frequent management shake ups

Viewing 10 - 12 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Executive Assistant to Senior Management

Indirect Loan Processor