To start with, the pay is abysmal compared to other workplaces in the area. This company uses bespoke yet outdated and broken software that requires a lot of training and is incredibly frustrating to use. It's clear that the company has no interest in making work easier and more accessible for their employees. I believe the employee salary should reflect how skilled the job is and how frustrating their bespoke software is to use.
I also mentioned how frustrating and outdated the software was, and was told that different members of staff have requested newer/improved software to replace it with, but this was ignored by upper management and any requests were shrugged off. It was clear that they thought "if it isn't broken, don't fix it". But the problem is, it's completely broken, and it needs fixing. An example of outdated and discontinued software being used daily is a 2004 version of an image-editing program. This product was discontinued and stopped receiving support way back in 2013. This company is determined to stick with outdated software, whilst other companies are using industry-leading software such as Adobe Photoshop.
When I began my training, I was being trained by one person which seemed to go very well for a couple of weeks, but then someone else took over and trained me instead. The teaching styles of each person were completely different which made the entire training experience difficult and confusing. One person would tell me one method of doing something, and the other would tell me it was incorrect.
Towards the end of my employment, I suffered a mental health crisis due to circumstances out of my control and needed to take 3 days off from work to focus on my health. After returning to the office, I received no support from management regarding my mental well-being and was invited to a "meeting" where I was dismissed for "poor performance". I tried to argue that the training was very difficult, due to having two mentors teaching me two different ways of using the software, but this wasn't acknowledged.