A lot what I want to say has already been said. I hope what I say can keep help just one person that is thinking about a career at LB. Summer Jobs are one thing, but a career at this company is something else entirely.
All employees are expected to work on the 4th of July to maximize profit. They used to have parties on the 4th for the employees, but the hot dogs, chips and soda were considered too expensive for the CEO. There used to be a budget for the Christmas party but eventually that was considered too much money, so that was scrapped too.
For part time employees, don’t expect any hours from October to May and you won’t be disappointed.
Also, don’t expect to get promoted unless you dress and look the part. Most of the corporate and Learning center staff are well-healed white women in their mid twenties to mid thirties, often hired off the street or promoted quickly based on “it-factor”. They tend to be “put-together” and are rarely intelligent or competent. Many don’t even understand the programs very well but can promise the moon and stars to get the contract signed. These employees rarely work 40 hours a week and often pass their unfinished work off to underlings that are more competent at instruction, etc. They are trained to say “my pleasure” instead of “you’re welcome” because the CEO loves Disney and wants parents to believe that her employees are just super-happy.
For full time employees, the benefits for health care, 401k are laughable. Expect monthly to pay at least $300 for the cheapest plans. 401k doesn’t profit match. HR is incompetent and can’t seem to help with paperwork-even with very elementary questions. Payroll has to be reminded constantly for mileage and work related reimbursements in order to get paid. Hourly workers often caught errors in paychecks amounting to hundreds of dollars in back pay every pay period.
Despite the nepotism and cronyism, there is an underlying feeling that the place is run out of a garage in California. Paperwork gets lost or misfiled at corporate constantly. This requires the employees to be vigilant and double check that all information is correct on each pay stub. Communication can be challenging as employees are either expected to do too much or too little. The ones that do too little make 6 figures and work less than 4 hours a day. Unfortunately these employees are sinking the company as it tries to remain afloat. The CEOs solution is to slash everyone’s wages, freeze spending and/or cancel raises every other year.
Corporate will do the right thing, only after several major class action lawsuits. Many good employees have left disheartened after being burned for doing the right thing like standing up for good customer service despite the bottom line. Employees at the top may throw another employee under the bus to save face.