Is LinkedIn a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at LinkedIn have rated their employer with 3.9 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of LinkedIn employees being 3.7 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at LinkedIn now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at LinkedIn .

Does LinkedIn pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at LinkedIn with 3.9 out of 5 stars based on 30 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at LinkedIn.

How happy are Customer Success Manager (CSM) professionals working at LinkedIn?

87% of Customer Success Manager (CSM) employees at LinkedIn would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Customer Success Manager (CSM) professionals have also rated LinkedIn with a 3.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.7 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at LinkedIn?

Account Executive (497) , Software Engineer (486) , Senior Software Engineer (309) , Account Director (252) , Relationship Manager (222) , Customer Success Manager (119) , Senior Account Executive (118) , Sales (115) , Manager (110) , Staff Software Engineer (107) , Sales Manager (92) , Sales Development Representative (SDR) (86) , Account Manager (85) , Senior Account Director (80) , Recruiter (60)

What are the pros of working at LinkedIn according to real employee reviews?

"The culture and the vibe at LI is great; there's a friendly "can" ((in 1570 reviews)); "The Dublin office offers great benefits and a culture where I learnt a lot during 4 years." ((in 862 reviews)); "People are great and on site perks are good." ((in 719 reviews)); "being really matters and the company gives you amazing perks to be able to have a good work/life balance." ((in 535 reviews)); "Pay and comp is good even if a little inflexible." ((in 256 reviews))

What are the cons of working at LinkedIn according to real employee reviews?

"Bad management just some of them" ((in 196 reviews)); "This has resulted in some very mediocre people getting promoted and as a result you have bad managers." ((in 154 reviews)); "Lots of layoffs (but that’s part of working in tech so if you can’t handle this risk don’t get into corporate tech)." ((in 142 reviews)); "No career progression" ((in 60 reviews)); "Middle management is inexperienced." ((in 50 reviews))

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LinkedIn Customer Success Manager (CSM) reviews

3.9

87% would recommend to a friend

(30 total reviews)

Ryan Roslansky

89% approve of CEO

85% positive business outlook

Ratings by category

4.7

Culture & values

4.6

Diversity & inclusion

3.9

Compensation and benefits

3.8

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Customer Success Manager (CSM) employees have rated LinkedIn with 3.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

30 reviews

4.0

May 17, 2024

Good

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

culture food salary perks offices

Cons

work load management growth is almost not there

3.0

Apr 17, 2024

LinkedIn Review

Senior customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great compensation Great people Good Benefits

Cons

High workload, EMEA markets are nuanced and not understood by NAMER Leadership. Benefits have been reduced over last year

5.0

Feb 29, 2024

Amazing Company and People

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Fantastics culture. Hardworking group of people who are all empathetic, friendly, helpful and talented.

Cons

None to note and I don't foresee any either

Viewing 19 - 21 of 30 Reviews

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LinkedIn reviews LinkedIn Customer Success Manager (CSM) reviews

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LinkedIn Customer Success Manager (CSM) reviews

Ratings by category

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Reviews by job title

Good

LinkedIn Review

Amazing Company and People

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