LivaNova reviews

They are very much bullies in customer service. They will attempt to pigeon hole you while pretending to be interested in playing into your strengths but they truly do not care unless you’re a favorite. Would not recommend unless they completely rehaul the customer service managers, and supervisors . If you are someone who is in customer service because you are caring and want to work for a company that wants you to be successful instead of finding ways to out you this is not the place for you. There’s a reason the customer service team looks the way it does (discrimination is high). Keep the EEOC on speed dial with these folks…I’ll just leave it at that.

It's obvious after years of working for neuromodulation that the leadership doesn't have what it takes to grow the therapy or inspire their employees. In typical corporate fashion they waste money on consultants to cover up their failure to diversify the company's revenue streams with failed investment after failed investment. The executives then punch down rather then take accountability for their poor decision making. They cut compensation and raise prices to create the illusion of growth. Their annual price increases have crossed over to unethical as they profit gratuitously off the epilepsy population at the expense of the health care system. The President of Neuromodulation is profoundly disliked and seems to lack even basic business acumen skills. It's widely believed he was hired because he won't stand up to the executives and advocate for the salesforce. He has forced out anyone who doesn't get inline with his misguided narrative and continues to hire people with zero knowledge of the epilepsy market place. There is no one left who will give genuine feedback to correct the course the company has taken.