- Too much internal growth too quickly without the proper internal people structure in place to sustain it.
- Management does not listen to their employees hence such a large attrition problem within the Success Org. (Attrition issues all around in the company).
- There is no straight line to promotions or raises. The promotional structure that was laid out is extremely subjective. There are different standards for different employees.
- Tons of internal road blocks preventing many tasks from getting accomplished in any type of timely manner. There is a big lack of ownership of responsibilities from org to org. You can spend weeks (even with management help) trying to find someone to answer a question. This can make the job extremely frustrating and makes for a challenging time when trying to manage client relationships.
- Internal workflows are constantly changing and communication of those changes is insufficient.
- Several duplicative processes which make the job much more tedious and arduous than it has to be.
- Lack of transparency with internal org changes.
- Specific to the CS org, changing the entire variable comp plan 2 weeks before the end of Q is a bit unethical, especially when the change has the entire team getting a fraction of what they were on target to receive.
