Liven reviews

3.6

70% would recommend to a friend

(97 total reviews)
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William Wong

72% approve of CEO

66% positive business outlook

Liven has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liven employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews
1.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home 3 days a week, most of the working level staff are friendly and helpful. Big boss man has bad eggs up there and he will not listen to negative feedback on his favourites, and quick to shut you down if his favourites dislike a project that clearly has positive returns in both money and process.

Cons

Oh god, where do I start? - people get fired randomly when there’s money to be raised (which is often) - They used to have talented individuals who have already left - Turnover is extremely high, all the senior technical, CX, product and shared services managers have left, leaving a large gaping hole in knowledge, the average tenure is very short - HR manager’s job is avoid paying Super and AL, especially when staff resign (his job is to delay it for as long as possible, usually he’ll ghost you for a few weeks, then slow things down because he’s checking things out, and cave in only when threats of Fair Work come along) this has happened to pretty much every leaver, AND current employees have their super delayed by a few months ALL THE TIME (something’s fishy here) - Big boss is absolutely lost, acquires businesses with functions that overlap each other and gets angry when this is surfaced, then blames others for poor due diligence (hey, it’s never boss man’s fault)

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros of working here.

Cons

Liven is one of the most poorly managed companies I've worked for. Despite having an excessive number of C-level executives and managers, there is a striking lack of real leadership or strategic direction. The sales team is fundamentally misstructured. There are no account executives or business development managers — only account managers who are burdened with unrealistic new business targets. These targets are handed down without any real support, planning, or viable go-to-market strategy. At the same time, account managers are expected to maintain a large portfolio of dissatisfied, poorly serviced clients. The company’s focus is skewed toward securing overpriced, long-term contracts with large enterprise brands — deals it simply cannot fulfill. Liven lacks the product maturity, delivery resources, and project management capability required to execute on these contracts. Promises are made that the platform cannot deliver on, resulting in a pattern of over-promising and under-delivering. Many of the solutions pitched are disjointed or superficial — more Fugazi than functional. The internal culture is equally concerning. Despite a surface-level commitment to staff wellbeing, the reality is toxic. Hiring and firing happen arbitrarily, often with little clarity around roles, responsibilities, or performance expectations. There is minimal onboarding or training, and no clear career progression. Sales targets shift frequently and without explanation, creating an unstable and demoralizing environment. Hitting commission is close to impossible. Finally, payroll practices raise red flags. Superannuation payments are consistently delayed — often by two to three months — which speaks to deeper issues in operational reliability and employee respect.

1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Mostly we get paid on time

Cons

Terrible and toxic work culture. Leadership are egotistical and master manipulators. The most narcissistic people I’ve seen. Just look at their responses here. If that isn’t a warning sign I don’t know what is.

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Liven Response
1y
Hey there, hopefully your experience has improved or you have found another opportunity that fulfils you externally. Some environments suit some more than others.
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Glassdoor has 119 Liven reviews submitted anonymously by Liven employees. Read employee reviews and ratings on Glassdoor to decide if Liven is right for you.