5.0
Jan 18, 2026
High-impact support role with strong ownership and growth opportunities
Current employee, less than 1 year
Johor Bahru
Recommend
CEO approval
Business Outlook
Pros
Direct exposure to live production systems (POS, Kiosk, Payments) Meaningful responsibility supporting real business operations Strong collaboration between Support, Ops, and Engineering teams Fast learning curve with hands-on problem solving Opportunity to make immediate impact on customer experience
Cons
Workload can be heavy as the company scales quickly Support demand increases during new rollouts and expansions Fast growth can sometimes stretch team capacity Requires strong prioritisation during peak periods High expectations in a dynamic environment