LoadUp reviews

3.8

68% would recommend to a friend

(52 total reviews)

Greg Workmon

78% approve of CEO

73% positive business outlook

LoadUp has an employee rating of 3.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoadUp employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

52 reviews
2.0
Jun 23, 2021

Horrible Company!!! Beware!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There’s a kitchen with snacks. Wow.

Cons

Poor management, awful communication, grossly underpay employees with little to no room for advancement. They say they are honest and transparent, but most of these reviews are fake or written by the same person. They bury negative reviews on every site to appear better, including when customers make bad reviews.

avatar
LoadUp Response
5y
Thank you for your review of LoadUp. We certainly don't take feedback of this caliber lightly. Everyone is entitled to their opinion of the company and we respect the review you've posted here. First, to address the "fake reviews". Glassdoor's algorithm and review process does not allow multiple reviews from the same person. They also do not allow reviews to be posted by Executive/Senior Management staff. If they find either, they're removed by Glassdoor. This same logic applies to the review site Yelp. Their algorithm does not allow paid or fake reviews. Having said that, we have not and do not create reviews ourselves. We have no need to. We service over 400 customers per day and they review our services in real-time following their service completion. Yes, sometimes service does go awry for various reasons which lead to a poor customer experience. We do everything within our power to correct these issues. One thing we certainly do not do is generate fake reviews or even delete poor reviews. Poor Management/Communication- I'm sincerely sorry that you felt this way during your time at LoadUp. Without knowing exactly which department you worked in it is hard to identify where the shortfall might be. Having said that, we will certainly address this review internally amongst management. Underpay- Again, I'm not sure which department you worked in here at LU but our minimum entry salary is 36K plus bonus opportunity monthly. We also provide a $250/month employee expense stipend. Advancement- LU has grown 100% Year over Year. Our staff doubled from January 2020 to January 2021. With the doubling of staff, we had a number of employees advance into management roles that did not previously exist. However, I understand that this growth is potentially not as quick as some would like when starting out. If we did a poor job of communicating the expectations for both Salary and Advancement, then I truly apologize. In regard to your Pros, I'm not sure this is an accurate depiction. Yes, we have free snacks and drinks, we also do monthly outings when goals are hit, paid community service opportunities, an employee recognition program that includes going to our company Braves game seats, Annual Lake Day where we shut down our office and take our entire company to Lake Lanier, Open and collaborative environment, 401k 4% match, Health/Dental/Vision benefits etc... Again, I sincerely apologize that things did not go as planned working here at LoadUp. However, I do feel some of what you said needs to be corrected with true facts.
2.0
Dec 19, 2025

Rug pulls galore

Recommend
CEO approval
Business Outlook

Pros

Management, teammates, and colleagues are some of the kindest, hardworking people you’ll meet. It’s clear everyone is invested in building LoadUp into the exec teams dreams and beyond. There is accountability and support at every turn among these employees.

Cons

Rug pulls galore - never take leaderships word as truth. They will promise one thing and double back in the name of faith and culture. Tools, processes and policies change left and right. Probably due to how many new people have been coming in and out of those roles close to ceo.

avatar
LoadUp Response
5mo
Thank you for sharing your perspective. We appreciate the kind words about the people here. Our teammates work hard, care about each other, and take ownership, and we are grateful for that. We also want to address the concern about “rug pulls” and trust. As we evolved from fully remote to hybrid and then to more in-office expectations, we worked to communicate our direction clearly and in advance. Our long-term intent to return to more in office was shared, and we believe in the value of in-person collaboration and fellowship as part of our culture. We understand that any shift in work arrangements can be disruptive for certain individuals. In many cases, earlier arrangements were more informal and tied to a specific phase of the company rather than permanent guarantees. When we moved toward in-office expectations, we also made efforts to handle the transition thoughtfully, including offering individual conversations and transition plans where possible. Even with advanced communication and compromise options, we recognize that this change will not work for everyone. Separately, we take the feedback about tools and process changes seriously. As we grow, we will continue refining systems, but we agree that teams need stability, clear priorities, and consistent communication to do their best work. That is something we are actively working to improve. We appreciate what you contributed while you were here and wish you the best moving forward.
1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The company will try to appear as a fair and just place to work when you first start.

Cons

Working at LoadUp became a deeply frustrating experience after they hired an unfit manager who had no clue what she was doing. Her arrival marked the beginning of significant bias and favoritism within the company, which fostered a toxic work environment. Despite my consistent hard work, dedication, and being recognized as a strong team player by my peers, I was treated unfairly and differently by my manager than other employees. The management team failed to fairly evaluate my performance, often ignoring the additional responsibilities I handled and instead focusing on skewed metrics to justify my “poor” reviews. Keep in mind, prior to this individual being hired on, I was recognized for all my efforts and accomplishments company-wide and recently received a promotion. This was compounded by the fact that I was wrongly criticized for "poor attendance" by the director of my department. The only times I missed work were due to illness (which I had and used my sick time for) and when they refused to accommodate my need to work from home, even though I had disclosed that I had no transportation and a disability preventing me from driving long distances. This refusal to accommodate became particularly problematic after the company abruptly changed the onsite office location from one just 5 miles from my home to one almost 30 miles away. When I asked to see my attendance record that was supposedly in question, I was met with a snarky comment rather than the transparency I deserved. My attendance was never shown to me by said director. Additionally, I was threatened with termination by this individual, which I perceived as retaliation for standing up for myself and speaking out against the unfair treatment from my manager. This hostile behavior left me feeling gaslit, as I was told that I was “being treated no differently than other employees,” despite my fellow coworkers acknowledging the blatant unfairness on several occasions. Furthermore, the communication from management was often disrespectful and dismissive of legitimate concerns, leading to unneeded stress and frustration. Continuous micro-management and unnecessary questioning of my ability to work from home and my personal health created an atmosphere of mistrust and severe discomfort. In summary, LoadUp is an employer that lacks professionalism, fairness, and respect for its employees. The company's failure to address discriminatory practices and its unwillingness to accommodate employees with disabilities make it a challenging and demoralizing place to work.

Viewing 4 - 6 of 52 Reviews

Glassdoor has 64 LoadUp reviews submitted anonymously by LoadUp employees. Read employee reviews and ratings on Glassdoor to decide if LoadUp is right for you.