The leadership is the worst I've seen in my entire lifetime of employment and not just in startups. Biggest problem is a CEO that's in over his head and focused on the completely wrong areas. Frequently claiming to want to hear feedback only to fight you on your opinion, and input and do nothing when you provide valid suggestions for improvements to systems and communications currently in place.
The sales culture is a startup Wolf of Wall Street. Partying and egos are on fully display everyday. There are 5 other co-founders none of which seem to do much at all besides make unprofessional advances at employees, while encouraging a sales culture thats full of jerks and celebrating the smallest victories. All of this while continuing to lose sight of the big picture of building a really big, successful company.
Consistently changing direction and approach, disputing feedback while preaching transparency were the parts I found most frustrating. Along with the pure denial from the majority of the managers and directors, and lack of internal communications.
The Dev team wants nothing to do with supporting paying customers and existing tools. Their only focus seems to be on trying to build new tools to sell (conceived by God knows who & based on what data) instead of focusing on maintaining and improving the existing tools which are presently at best half functional. Just ask some of our customers. This makes it embarrassing to represent Localytics to customers during most interactions.
