LogicMonitor reviews

3.4

56% would recommend to a friend

(686 total reviews)
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Christina Kosmowski

61% approve of CEO

48% positive business outlook

LogicMonitor has an employee rating of 3.4 out of 5 stars, based on 686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LogicMonitor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

686 reviews
1.0
Jul 9, 2020

Run away, don't walk!

Recommend
CEO approval
Business Outlook

Pros

Good people in non-management positions-they really care about others. Great product although it's overly complicated. Compensation is on par with market.

Cons

They tell you one thing in the interview, but then the job is completely different! Look at all the other negative reviews and you'll see a similar pattern. Also, when submitting a positive GlassDoor company review is on your Day 1 new hire checklist, you'll see how they are trying to drown out the authentic negative reviews (Good strategy-should have seen this red flag)!! The CSM and PM orgs have revolving doors-don't expect to spend more than 6 months there before some imaginative excuse is used to get rid of you. 401(k) match is 3%-mediocre at best. The product is overly complicated and lacks basic features like IPv6 support, a real working NetFlow product and restrictive API rate limits without any queuing for requests and it shows-customers are moving to DataDog, SolarWinds and others. Also, a SaaS infrastructure monitoring product that offers three 9s is umm sub-optimal. Last, but certainly not least, LM is a product-driven organization and what that means is, they will ignore the voice of customer and do what the 3 stooges (not my words, but funnily accurate) want. PS and Engineering groups are constantly at war! Remember companies that were at the top of their field, ignored the voice of the customer and did what they want aka made "technical sense"?-like Siebel, Blackberry, Palm, MySpace, Netscape, Kodak, etc, etc. You've been warned..

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LogicMonitor Response
6y
Thanks for sharing your your perspectives. We agree that our people ("LMers"), and the leading-edge product we've collectively delivered, are THE reason we've achieved tremendous, industry-leading growth and customer retention rates. As to your concerns, you are correct in that we regularly ask LMers of all tenure to post, in order to provide a robust view of the interview experience, on boarding, benefits, COVID-19 response, and all other aspects of the workplace that Glassdoor wants to hear about. All voices are encouraged, and with our explosive growth, much of our workforce has been hired in the last few years. As we share at our monthly Leadership Lean Ins, our LMer and customer retention and expansion numbers are better than leading industry benchmarks, with our three core pillars- #BetteryEveryDay, #OneTeam, and #CustomerObsessed - providing the framework to achieve this. It's not clear where some of your beliefs stem from but we would be happy to have a dialogue even as you embark on the next stage of your career journey. Best of luck!
5.0
Jun 17, 2020

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Great onboarding Driven, passionate yet kind and friendly team Offices are fab! The product is the best in the world

Cons

Dedication required If you don't work in California, be prepared for meetings at sometimes unsociable hours (but this is pretty normal in a global business)

Viewing 490 - 492 of 686 Reviews

Glassdoor has 701 LogicMonitor reviews submitted anonymously by LogicMonitor employees. Read employee reviews and ratings on Glassdoor to decide if LogicMonitor is right for you.